It’s the Conversation that Matters Most: The Surprising Success of Online Facilitation
Haley Farrar Haley Farrar

It’s the Conversation that Matters Most: The Surprising Success of Online Facilitation

I often tell new facilitators who are nervous about getting everything just right: it's the conversation that matters most. Yes, I prefer an open circle of chairs to a giant boardroom table. I'd rather have the luxury of time to the constraints of someone's packed schedule. And I will always choose to be in the same room when I can. But when that's not possible, what's most important is that the conversation happens at all.

But to my surprise, some of the most impactful moments have occurred online.

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